Return Policy

Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This policy applies to all customers internationally.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at khankhal2025@yahoo.com.  If your return is accepted, we’ll send you instructions on how and where to send your package.

Important:

Customers are responsible for the cost of return shipping.

Items sent back without prior approval will not be accepted.

A 20% restocking fee will apply to all returns.

You can always contact us for any return-related questions at khankhal2025@yahoo.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and work with you to resolve it.

Exceptions / Non-Returnable Items

The following items cannot be returned:

Perishable goods (food, flowers, plants)

Custom products (special orders or personalized items)

Personal care goods (such as beauty products)

Hazardous materials, flammable liquids, or gases

Sale items and gift cards

Exchanges

The fastest way to ensure you get what you want is to return the item (following our return process). Once the return is accepted, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase is required.